Smartr Atocha Reina Sofia | Apartment in Madrid

| 8.0 (46 Reviews) |   Pet Friendly   1 Bedroom  1 Bathroom  4 Guests
Palos de la Frontera Apartment | Smartr Atocha Reina Sofia

1 Bedroom Apartment in Palos de la Frontera, Madrid

Aparthotel units with kitchens, near Prado Museum
This smoke-free aparthotel features free WiFi in public areas.
Each apartment features a kitchen with an oven and a dishwasher, plus a washing machine and an LCD TV with digital channels. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Smartr Atocha Reina Sofia offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with cookware/dishes/utensils and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch LCD televisions come with digital channels. Housekeeping is provided on request.

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Unique Amenities

  • Air Conditioner
  • Pet Friendly
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Toiletries
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 4:00 am minimum check-in age: 18
Check-out Check-out before 11:00 am
Payment Policy Nearby parking fee: eur 20 per night (656 ft away) pet fee: eur 30 per pet, per stay service animals are exempt from fees housekeeping fee: eur 30 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 1 total (up to 55 lbs per pet) pets allowed for an extra charge of eur 30 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property property registration number 03/313575.9/16 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
 
Calle Rafael Riego 24, Madrid, 28045, Spain

What Our Guests say 500 + Reviews

Sep 23, 2025 04:20:07 AM
Summary: This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
Susan Susan
Jun 30, 2025 03:27:32 PM
Summary: We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Rachel Rachel
Jun 26, 2025 08:11:04 AM
Summary: Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Kevin Kevin
Jun 4, 2025 08:11:07 PM
Summary: Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Denisse Denisse
May 20, 2025 03:23:13 AM
Summary: Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Ivan Ivan
Jan 27, 2025 05:32:29 AM
Summary: desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
Leo R Leo R
Oct 7, 2024 08:30:24 PM
Summary: Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Michael Michael
Oct 2, 2024 09:10:31 PM
Summary: Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
John John
Sep 29, 2024 03:27:38 AM
Summary: Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Michael Michael
Jul 26, 2024 05:52:44 AM
Summary: Nice quiet neighborhood
Francisco Francisco

FAQ's

Is this Smartr Atocha Reina Sofia pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Smartr Atocha Reina Sofia have a swimming pool?

No, this Smartr Atocha Reina Sofia does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Smartr Atocha Reina Sofia?

Best-rates for the Smartr Atocha Reina Sofia starts from $147 per night with includes Child Friendly, Pet Friendly, Wheelchair Accessible, Bedding/Linens, Fireplace/Heating, Toiletries, Internet, Kitchen, Laundry, Air Conditioner, TV, Accessibility, Security/Safety, Wellness Facilities StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Smartr Atocha Reina Sofia a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Smartr Atocha Reina Sofia wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Smartr Atocha Reina Sofia is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Smartr Atocha Reina Sofia?

Based on the information reported by the owner or manager, the Smartr Atocha Reina Sofia indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Smartr Atocha Reina Sofia?

Based on the information reported by the owner or manager, details for the cancellation policy for the Smartr Atocha Reina Sofia are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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